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Intro to Display Options and Filters

Video Placeholder Duration: 4-5 minutes Topics covered: Display properties, grouping, sub-grouping, ordering, filters, saving views


Understanding Display Controls

When viewing work items, you have powerful controls to customize what you see and how it's organized. These controls work across all layouts.

The main controls are:

  • Display Properties — Which fields to show
  • Grouping — How to organize items
  • Sub-grouping — Additional organization layer
  • Ordering — How to sort within groups
  • Filters — Which items to include

Display Properties

Choose which fields appear in your view:

PropertyDescription
IDWork item identifier (e.g., WEB-123)
Work Item TypeType of work (Bug, Feature, etc.)
AssigneeWho's responsible
Start DateWhen work begins
Due DateDeadline
LabelsTags and categories
PriorityUrgency level
StateCurrent status
Sub-work Item CountNumber of child items
Attachment CountNumber of files attached
LinkNumber of external links
EstimateEffort estimation
ModulesAssociated modules
CycleAssociated cycle

Customizing Display Properties

  1. Click the Display button in your toolbar
  2. Toggle properties on/off
  3. Your view updates immediately

Grouping

Grouping organizes work items by shared characteristics into collapsible sections.

Available Grouping Options

  • State — Group by workflow state
  • Priority — Group by urgency
  • Cycle — Group by sprint
  • Module — Group by feature area
  • Labels — Group by tags
  • Assignees — Group by owner
  • Created By — Group by creator

Example: Grouping by Priority

🔴 Urgent
├── WEB-101 Critical security fix
└── WEB-102 Production bug

🟠 High
├── WEB-103 Performance issue
└── WEB-104 API timeout

🟡 Medium
├── WEB-105 UI improvement
└── WEB-106 New feature

Sub-Grouping

Add a second level of organization within each group.

Example: Group by State, Sub-group by Assignee

🔵 In Progress
├── 👤 Alice
│   └── WEB-101 Design homepage
├── 👤 Bob
│   └── WEB-102 Build API
└── 👤 Carol
    └── WEB-103 Write tests

🟢 Done
├── 👤 Alice
│   └── WEB-100 Setup project
└── 👤 Bob
    └── WEB-099 Initial planning

Sub-grouping helps you understand work distribution within each state or category.


Ordering

Control how work items are sorted within each group:

Order OptionDescription
ManualDrag-and-drop custom order
Last CreatedNewest first
Last UpdatedRecently changed first
Start DateBy start date
Due DateBy deadline
PriorityBy urgency level

Setting Order

  1. Click the Display or Order button
  2. Select your preferred ordering
  3. Items rearrange automatically

Filters

Filters control which work items appear in your view.

Available Filters

FilterDescription
StateInclude specific states only
PriorityFilter by urgency
AssigneesShow items assigned to specific people
LabelsInclude items with certain labels
CycleFilter by cycle
ModuleFilter by module
Created ByFilter by creator
Start DateFilter by date range
Due DateFilter by deadline range
Completed DateFilter completed items by date

Applying Filters

  1. Click the Filters button
  2. Select a filter category
  3. Choose specific values
  4. Filters are applied immediately

Combining Filters

Apply multiple filters together:

  • State = "In Progress" AND
  • Assignee = "Alice" AND
  • Priority = "High" or "Urgent"

This shows only high-priority in-progress items assigned to Alice.


Additional Display Options

Show Empty Groups

Toggle whether to display groups with no work items.

  • On: See all possible groups (useful for seeing gaps)
  • Off: Hide empty groups (cleaner view)

Show Sub-Work Items

Toggle inline display of sub-work items:

  • On: Expand to see child items within the list
  • Off: Show only parent items

Saving Custom Views

Don't recreate your filters each time — save them as a View:

  1. Apply your desired filters and display settings
  2. Click Save View (or create from Views section)
  3. Give your view a name
  4. Access it anytime from the Views section

Example Saved Views

  • "My In Progress" — Filter: Assignee = Me, State = In Progress
  • "High Priority Bugs" — Filter: Priority = High/Urgent, Label = Bug
  • "This Week's Deadlines" — Filter: Due Date = This Week

Quick Filter Tips

Filter by Assignee: Me

Quickly see your own work by filtering Assignee to yourself.

Filter by Mentions

Find work items where you've been mentioned in comments.

Filter by Subscribed

See items you're subscribed to but not necessarily assigned.


Filter + Layout Combinations

Pair filters with layouts for powerful workflows:

GoalFilterLayout
My daily tasksAssignee = Me, Due = TodayList
Sprint progressCycle = CurrentBoard
Team workloadState = In ProgressBoard grouped by Assignee
Upcoming deadlinesDue Date = Next 7 DaysCalendar
Project timelineModule = Feature XTimeline

Key Takeaways

  • Display Properties control which fields are visible
  • Grouping organizes items by shared characteristics
  • Sub-grouping adds a second organizational layer
  • Ordering sorts items within groups
  • Filters determine which items appear
  • Save Views to reuse your filter configurations
  • Combine filters and layouts for powerful workflows

Next Steps

Need a quick place to capture notes and ideas? Learn about Stickies — your digital bulletin board.

Next Lesson: Intro to Stickies

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