Intro to Inbox (Notifications)
Video Placeholder Duration: 3-5 minutes Topics covered: What is the Inbox, notification types, managing notifications, customization
What is the Inbox?
The Inbox is your notification hub in Plane — a central place for tracking and managing updates to work items you're connected with.
Think of it as your notification center, collecting all the activity that matters to you.
When You Receive Notifications
You'll get notifications when:
- You're assigned to a work item
- You create a work item
- You're mentioned in comments
- You subscribe to updates
- Work items you're involved with are updated
Accessing the Inbox
Find the Inbox in the left sidebar, positioned below Home and Your Work:
📱 Home
👤 Your Work
📥 Inbox ← Click here
📁 ProjectsClick to open your personalized notification feed.
Inbox Layout
Tabs
- All — Every notification
- Mentions — Only items where you're @mentioned
Notification List
Chronological feed showing:
- Work item title
- Who made the change
- What changed
- When it happened
Notification Types
| Type | Description |
|---|---|
| Assignment | You were assigned to a work item |
| Mention | Someone @mentioned you |
| Comment | New comment on your items |
| State Change | Status was updated |
| Property Update | Other properties changed |
| Subscription | Updates on items you follow |
Managing Notifications
Quick Actions
Hover over any notification to see actions:
| Action | Description |
|---|---|
| Mark as Unread | Save for later review |
| Archive | Remove from main view |
| Snooze | Hide temporarily, resurface later |
Bulk Actions
- Mark all as read — Double checkmark icon clears unread status
- Refresh — Load new notifications
Filtering Notifications
Click the Filters dropdown to customize your view:
By Involvement
- Assigned to me
- Created by me
- Mentioned
- Subscribed
By Status
- Unread only
- Archived
- Snoozed
You can combine multiple filters.
Stacked Notifications (Pro)
For Pro users, notifications about the same work item are grouped together:
📋 WEB-123: Fix login bug
└── 3 updates in the last hour
• Alice changed state to Done
• Bob commented
• Priority changed to HighThis prevents notification clutter while keeping you informed of all changes.
Reading Notifications
Click to Navigate
Click any notification to:
- Open the work item detail view
- See full context
- Take action
Notification Content
Each notification shows:
- Work item ID and title
- Actor (who made the change)
- Change description
- Timestamp
Email Notifications
Inbox notifications are also sent to your email by default.
Email Settings
Customize email preferences in Account Settings:
- Enable/disable email notifications
- Set digest preferences
- Control notification frequency
Notification Best Practices
Stay Current
- Check Inbox at regular intervals
- Don't let notifications pile up
- Archive processed notifications
Use Filters Effectively
- Focus on Mentions when busy
- Filter by Unread for pending items
Snooze Strategically
- Snooze items you can't handle now
- Set snooze times thoughtfully
Keep Subscriptions Relevant
- Unsubscribe from items you no longer need to follow
- Subscribe only to what's truly important
Notification Flow
Inbox vs Your Work
| Inbox | Your Work |
|---|---|
| Notifications and updates | Your assigned items |
| What's changed | What's on your plate |
| Activity feed | Work dashboard |
| React to updates | Manage tasks |
Use both together:
- Inbox to stay informed of changes
- Your Work to manage your assignments
Key Takeaways
- Inbox is your central notification hub
- Receive updates for assignments, mentions, and subscriptions
- Use tabs to filter All vs Mentions only
- Archive, snooze, or mark as unread for management
- Notifications also go to email (configurable)
- Check Inbox regularly to stay on top of changes
Next Steps
Navigate Plane faster with keyboard shortcuts and the command palette. Learn about Power+K.
Next Lesson: Intro to Power+K